Word failed to launch in safe mode8/29/2023 ![]() ![]() Upon putting in their email and hitting next, one of two things would happen depending on whether we ran Office as an administrator, gave the user read/write access to the Office folders, or the user tried logging in with their normal permissions. Users that used a newly imaged device would be told the product was unlicensed, and even though it showed them as logged into Office in the top-right by SSO, it would ask them to log in. This was primarily with Office 365 and licensing. We have been dealing with a similar issue over the past few days.
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